Salary CTC up to R12350.00 – R13650.00 + incentives,
Location: Century City, Western Cape,
Normal working hours – Mon - Fri,
Our Client is seeking a qualified paramedic or nurse who is able to resume duties as a consultant to provide
pre-authorisation information to members, brokers and all clients telephonically. To check the reasons for admissions are appropriate and confirm according to set protocols
The responsibilities will include, but not be limited in anyway to:-
- All calls answered according to set standards
- Transfer calls only when no further assistance can be rendered
- Maintain accurate details of pre-authorization information
- Confirm scans according to set protocols
- Check validity of membership
- Ensure that the reason for admission is appropriate
- Requesting BHF/ ICD and CPT and motivation letters on pre-authorisation, when necessary
- Offer transfers for members who need more medical information about medical procedures, etc.
- Follow- up urgent queries
- Capture messages on the system
- Give authorisation numbers for cases that are already loaded
- Provide product information to all clients in line with standards and protocols of the call centre
- Maintain confidentiality
Qualifications & Experience which are Non Neg.
Registered Nursing qualification or Paramedic (Registered with HPCSA).
Matric
Billingual + a African language is advantageous
Experience as a Paramedic or a Nurse
Qualification completed
Computer Literate
ITC/CRIM Clear
Email: response@wenzrecruitment.co.za / careers@wenzrecruitment.co.za or fax to 086 622 0909.
