Transfer calls only when no further assistance can be rendered
Maintain accurate details of pre-authorization information
Confirm scans according to set protocols
Check validity of membership
Ensure that the reason for admission is appropriate
Requesting BHF/ ICD and CPT and motivation letters on pre-authorization,
when necessary
Follow- up urgent queries
Capture messages on the system
Give authorization numbers for cases that are already loaded
Maintain confidentiality
Requirements:
Registered clinical qualification, eg. enrolled / auxillary nurse, paramedic, radiologist, occupational therapist, physiotherapist, ambulance assistant, biokineticist, etc.
Candidates that have studied Biochemistry or Human Movement Science, majoring in Anatomy and / or Physiology will also be considered.
Medical training
MS Word; Outlook/ Outlook Express - intermediate level
6 months call centre experience
Location: Eastern Cape
Wage/Salary: neg
Start: asap
Type: Full Time
Contact:
Contact: Bianca Horn
Phone: 0413631267
Email: bianca@achieverconsultants.co.za
